FAQ

How can I pay?

We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

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Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. We never even see your credit card number; PayPal just tells us that you've paid and we ship you your stuff. We get your money through PayPal later.

Do I have to have a PayPal account to buy?

No, you can pay with your credit card without a PayPal account.

Where do you ship from?

Femmecraft is based in Sydney, Australia.

Australia-wide shipping takes approximately five business days, unless you choose the Express option.

International shipping takes approximately three to four weeks, and if you choose standard shipping there is no tracking available. However, if you think your parcel might have gotten lost, or it's taking an unusually long time to arrive, please don't hesitate to contact me so I can arrange a refund or replacement.

Do you do custom requests?

Yes! I love doing custom requests, from a simple colour request to creating a design from scratch. If you have an idea you'd like to see made into a glittery reality, let me know!