Shipping FAQ

AUSTRALIAN AND US SHIPPING ONLY - Please see the FAQ for shipping timeframes.

How long will it take to ship my order?

All orders are shipped out within 3-5 business days. If your order will take any longer than 5 days to complete, I will contact you to discuss options

How much will it cost to ship my order?

AUSTRALIA - $3.00AUD

USA - $7.00AUD.

PLEASE NOTE - 50c is added with each additional item. However, orders over $100AUD recieve free tracked shipping both to the USA and within Australia.

Can you track my package?

AUSTRALIA - If you choose the standard shipping option, there is no tracking available. 

However, if you add the Tracked Shipping item to your cart before checking out, I will contact you with a tracking number once your order ships. Simply add this listing for Australian tracked shipping.

USA - Because of the current international pandemonium being caused by COVID-19, I have to "drop ship" orders in bulk to the USA, where they are then distributed by my contact via USPS. This means each parcel to the USA will actually have two tracking numbers - one for the leg from Australia to the USA, and one from my contact in the USA to you. All orders to the USA will come with the first tracking number listed in the shipping notice, but if you would like to be updated once USPS has your package please make a note in the Order Notes section when checking out.

How long will my package take?

AUSTRALIA - You can expect most orders to arrive in three to five business days. 

USA - You can expect most orders to arrive in six to seven weeks.

What if my order gets lost, or I'm not happy with it?

If you're concerned your order is taking too long, especially internationally, please don't hesitate to contact me so I can offer you a replacement or a refund. If you recieve your package, but you're dissatisfied in any way, again please feel free to contact me with your concerns so we can discuss options.